Last Updated: [09-03-2025]
At balenogame.xyz, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy explains how we collect, use, and protect your personal information when you visit and interact with our website (the "Site"). By using our Site, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect personal information in several ways when you interact with our Site. The types of information we may collect include:
a) Personal Information You Provide
When you register for an account, use our Services, or contact us, you may provide personal information, such as:
- Name
- Email address
- Username
- Payment information (if applicable)
- Any other information you provide voluntarily
b) Automatically Collected Information
We may automatically collect certain information when you visit our Site, including:
- IP address: To identify your device and ensure security.
- Device Information: Type of device, operating system, and browser used.
- Cookies and Tracking Technologies: We use cookies to enhance your experience. For more information, please refer to our Cookie Policy below.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To create and manage your account.
- To provide and improve our Services.
- To communicate with you, including sending you updates, newsletters, and promotional information (if you have opted in).
- To process payments (if applicable).
- To respond to your inquiries and provide customer support.
- To monitor and analyze usage patterns on our Site for improvements.
- To ensure the security of our Site and prevent fraud.
3. Sharing Your Information
We may share your personal information in the following situations:
- Service Providers: We may share your information with third-party service providers who assist us in operating the Site and providing services (such as hosting, payment processing, email distribution, etc.). These service providers are obligated to use your information only for the purposes for which it was provided and to keep it confidential.
- Legal Requirements: We may disclose your information if required to do so by law or if we believe such action is necessary to comply with legal obligations, protect the rights, property, or safety of balenogame.xyz, our users, or others.
- Business Transfers: In the event of a merger, acquisition, or sale of our business or assets, your personal information may be transferred as part of the transaction. We will notify you if this occurs.
4. Security of Your Information
We take the security of your personal information seriously and use reasonable administrative, technical, and physical safeguards to protect it. However, no method of transmission over the Internet or method of electronic storage is 100% secure, so we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies (such as web beacons, pixels, and JavaScript) to enhance your experience, analyze trends, administer the Site, track users’ movements around the Site, and gather demographic information.
You can control the use of cookies through your browser settings. However, disabling cookies may impact your ability to use some features of the Site.
For more information on how we use cookies, please see our Cookie Policy.
6. Your Rights and Choices
Depending on your location and applicable laws, you may have certain rights regarding your personal information, including:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request corrections to any inaccurate or incomplete information.
- Deletion: You may request that we delete your personal information, subject to certain exceptions.
- Opt-out of Marketing: You can opt out of receiving promotional emails by following the unsubscribe instructions in those emails or contacting us directly.
If you would like to exercise any of these rights, please contact us at the details provided below.
7. Third-Party Links
Our Site may contain links to third-party websites. These third-party websites are not operated by us, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children's Privacy
Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information as quickly as possible.
9. International Users
If you are accessing our Site from outside of [Your Country], please be aware that your information may be transferred to, stored, and processed in a country where privacy laws may differ from those in your jurisdiction.
By using our Site, you consent to the transfer of your personal information to our servers in [Your Country] and the processing of your information as described in this Privacy Policy.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will revise the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Site after the changes have been made will constitute your acceptance of those changes.
11. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us at:
balenogame.xyz
Email: [support@balenogame.xyz]